Usability testing assesses how your site or application works for your users. Can your users find what they are looking for? Can they accomplish the tasks they've come for? Do they find it easy to use the site? Where do they struggle or get stuck?

   We test usability with a small group of diverse users who are asked to complete a test script. We observe their interactions and document them. Lessons we learn from the test inform our design process.

   We recommend running usability tests at several stages throughout the project, early on to get initial feedback, and later to validate what we've built.